Terms and Conditions

CANCELLATIONS
We hate contracts and hidden fees just as much as you do. Mutfak is a friendly and affordable meal delivery solution, and therefore comes with no commitments. All purchases made through the Mutfak website are a one-time charge with no automatic renewals, saving you from surprise bills.
New menus are published twice a week for you to choose from. Once an order is placed, you will only be billed for that individual order. If you have any questions or concerns, please email us and we will be happy to assist you.
We pride ourselves on serving meals made with the freshest ingredients while creating the least amount of waste. To do this, our order dates have strict cut-off times that can be seen via the countdown clock on our website. If you miss a cut-off, don’t worry – we deliver twice a week.

REFUNDS
Our goal is to provide a valuable and transparent service that fairly accommodates our customers. We will strive to do everything in our power to work with your specific delivery needs. However, please keep in mind that orders canceled after the cut-off time or not received by you upon delivery will be non-refundable. This policy promotes respect for our chef’s hard work in preparing/cooking your meals and minimizing food waste.
Thank you for your understanding and please be sure to read your confirmation email instructions!